How do insurers transform their business?

Insurtech veteran Leonard Genovese shares his experience.

Leonard Genovese

Leonard Genovese’s 20+ years of insurtech experience doesn’t just make him a certified insurtech veteran but a butterfly of digital transformation.

From Loan Development Officer to Senior Vice President at Metlife, where shifting digital capabilities and technologies was the prime front of what made Leonard a Global Digital Transformation Leader. Above all, his belief in starting with the customer and understanding customer needs makes him an innovative voice to pay attention to.

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Insurance has typically been slower to adapt than other industries when it comes to being agile and adaptable. However, to keep pace with changing customer needs, a new approach and help from internal stakeholders and partners is necessary.

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