Conquering the Customer Journey
How to optimize your digital efforts to shine at each stage of the customer journey
With customers engaging with your brand across an evergrowing number of digital channels, ensuring these interactions flow together into one cohesive, memorable experience is how you gain a competitive advantage.
For more than fifteen years Karen has helped create more usable digital products through the power of user experience design and content strategy. She founded Bond Art + Science in 2006, and has led content strategy and information architecture engagements for The Atlantic, Fast Company, Franklin Templeton, and Marriott.
In over 10 years at Magnolia, Brian has helped some of the largest brands in North America achieve their digital experience goals. He sees today’s technology issues from both the tech and business sides, having held positions from systems administration to sales for companies with up to 50,000 employees.