Solutions Architect (Back-End)

USA / Remote

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About the opportunity

Solutions Architect (Back-End)

As a Solutions Architect (Back-End), you will become a Magnolia Java development expert, providing customers the guidance they need to successfully implement Magnolia by overseeing new and existing customers during their initial implementation or version upgrade, by empowering customers to build integrations and extensions onto our core product capabilities, and by delivering our monthly intensive back-end training course.

 

The details

What you will do:
  • Lean on your expertise in programming with JAVA in conjunction with Maven and as well as web applications deployment to Apache Tomcat and similar application servers by providing code review/audit of customer implementation and setup of Magnolia, including upgrades to new versions of Magnolia.
  • Become a Magnolia capabilities expert, advising clients and partners on how to develop their future technology / martech stack based on your experience creating leading solutions.
  • Become a product expert, acting as an escalation point to help craft solutions for escalated customer support tickets and issues accurately within 72 hours of escalation.
  • Lean on your expertise in front-end and back-end coding languages to deliver a monthly back-end developer training course to new and existing clients.
  • Gain a full understanding of our product marketplace, incubator modules and 3rd party integrations to guide clients and partners to extend their use of Magnolia to meet their marketing technology needs, leverage your experience in the modern technology stacks such as headless front-end applications (REACT preferred), GraphQL, client-side scripting, and APIs 
What you bring in:
  • Expertise: Several years of experience with a combination of  front-end web technology (JS, CSS, HTML, web server,  Databases, headless applications like REACT, GraphQL, client-side scripting and APIs), back-end programming (JAVA in conjunction with Maven and Tomcat),  and cloud environments (PaaS and SaaS solutions in conjunction with an understanding of Kubernetes and Headless solutions).
  • Communication: You can clearly articulate without being overly verbose or talkative across all channels of communication to effectively answers questions
  • Attentiveness: You are able to remain focused on the solution and not let important details slip through the cracks or derail a project
  • Responsibility: You are willing to take responsibility for customers care and handle requests without transfers or escalations
  • Efficiency: You are able to produce significant output with minimal wasted effort and organize / plan effectively, focusing on key priorities
  • Self-Control: You maintain stable performance when under heavy pressure or stress; remains calm and professional, and positive when faced with pessimism
So, who are we?
  • We are a fun and open-minded bunch of colleagues spread across the globe.
  • Aside from work, we are parents, gamers, bookworms, athletes, adrenaline junkies, philosophers, and so much more.
  • Yearly company trip. We’ve just been to Interlaken/Switzerland - we’d love to see you at the next one!
  • Constant learning and knowledge sharing with some of the best professionals in the industry.
  • Lateral and vertical growth opportunities.
  • Flexibility, flexibility, flexibility.
  • Remote-friendly vibes.
We are for you if you like to…:
  • take charge: You are in the driver’s seat and set the direction according to what customers, colleagues and cultures need. No matter the roadblocks you see ahead, you take charge in (re)shaping the destination.
  • connect: You never drive alone. Building meaningful connections means creating experiences together that form a foundation of trust so next time there’s a bump in the road, you know someone else has your back.
  • be you: Choose your own ways and means. You make every perspective count so that everyone feels safe enough to follow their purpose and at the same time pursue one common goal. Your way of growing is to mutually question yourself and others.

Applying

  • Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join
  • Please click on the link below in order to proceed
  • We treat all candidates equally: If you have any questions, please reach out to our contact
  • We’re on a mission to make everyone feel valued at work. We embrace and encourage people from all backgrounds to apply.
  • Not sure you meet 100% of our qualifications? Please apply anyway!

About Magnolia

Founded in 1997 with a vision to create the first truly open content management system, Magnolia is a world-leading digital experience company. Brands who want to move fast and stay flexible choose Magnolia because the company blends the power of an enterprise DXP solution with headless agility. Magnolia operates globally with offices on five continents and more than 200 Magnolia-certified partners worldwide.

To learn a bit more about our team and who we are, make sure to visit our About page.